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Affinity Health System Online Store Frequently Asked Questions:
What is the standard delivery time for orders placed through the Affinity Online Store?
Orders placed through the Affinity Online Store are batched and processed twice per month (the 15th of the month and the last day of the month).  Once the orders are batched, it takes 14 days for production and shipping of the order.  Please allow ample time for receipt of your order. 
 
As an example, Joe places an order on the Affinity Online Store on January 3.  His order will be batched on January 15, and he can expect receipt of his goods on/around January 29.
 
Is the site secure?
The Affinity Online Store is a secure site using the latest in encrpytion technology.  You can shop with confidence that your personal information and credit card information is secure.
 
What is the return policy for items purchased through the Affinity Health System Online Store?
Please refer to the Return Policy for complete details on the return policy.
 
Is payroll deduction available for purchases through the Affinity Health System Online Store?
No, payroll deduction is not an option for payment at this time, however Icon Marketing and Affinity Health is actively working on the programming needed for this to come soon.  Only credit card transactions are accepted.
 
What is the shipping charge for orders through the Affinity Health System Online Store?  How can I avoid shipping charges?
All orders placed through the Affinity Health System Online Store are shipped via UPS directly to the person placing the order.  Shipping charges are calculated based on the number of items and total value of the merchandise ordered.  Shipping charges cannot be avoided and are non-refundable.
 
Is my personal information secure?
Please be assured that we will keep your personal information private! We will never sell or give away your e-mail address or other personal information for any reason. View our privacy policy
 
I have a great idea for a product that would be perfect for the Affinity Online Store....how can I make a product recommendation?
Affinity Health System and Icon Marketing work together to provide an online store that is stocked with great, unique items, but we are always interested in what YOU want to see on the store!  Send your ideas &/or comments to info@iconpromotesu.com for consideration and review!  Thank you for your interest.
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