Apparel Returns & Exchanges
We stand behind our products and will replace any item that proves defective under normal circumstances and appropriate care. If you have any problems with your clothing, please give us the opportunity to fix it.
We will be glad to exchange the item(s) with which you are not completely satisfied or credit your account. The item(s) must be returned within 14 days of the delivery date. Returned item(s) must be unworn and in good condition.
Ship your returned item(s) pre-paid and insured. Ensure that the package is wrapped appropriately and include the reason for the return. Shipping & handling is non-refundable.
Please note that sale items cannot be returned or exchanged.
Promotional Products Returns & Exchanges
Special order items, including all non-inventoried items, cannot be returned or exchanged unless a defect in workmanship.
Please call Icon Marketing with all questions regarding returns & exchanges and ship to the address below.
Icon Marketing, Inc.
Attn: Affinity Returns
738 Ford Street
Kimberly, WI 54136
Phone: 920.731.1500
Fax: 920.731.6516
Thank You!